This guide will help you **prepare your device** for using Dotb and troubleshoot common issues.

## 🔧 Preparing Your Device for Smooth Performance

To ensure Dotb runs without interruptions, follow these best practices:

1. **Avoid Interrupting Dotb Actions**  
   → While Dotb is running, avoid interacting with the window to prevent disruptions.

2. **Adjust Sleep Settings**  
   → Increase your device’s sleep timer to prevent automatic sleep from pausing Dotb's operations (e.g., sending messages).

3. **Ensure a Stable Internet Connection**  
   → Dotb requires a reliable connection. **Slow internet or simultaneous high-bandwidth activities** (like streaming Netflix) can cause performance issues.

## 🛠️ Basic Troubleshooting Steps

If you experience issues with Dotb, try these quick fixes:

### 1️⃣ Log Out and Log Back In

- Logging out and back in can reset settings and resolve common errors.

### 2️⃣ Close and Restart Your Browser

- Ensure **all browser windows** are completely closed before reopening.

### 3️⃣ Restart Your Device

- A system restart refreshes all applications and can fix many performance-related issues.

### 4️⃣ Uninstall and Reinstall Dotb

If problems persist, reinstall Dotb:

- Go to the [Dotb Extension Page](https://chromewebstore.google.com/detail/vinted-bot-automate-your/ancgmmmephcjikpmffmfinnlpamekedn).
- Click **"Remove from Chrome"** → Confirm **"Remove"**.
- Reinstall Dotb by selecting **"Add to Chrome"**.  
  This often resolves persistent issues.

✅ **Following these steps should help resolve most common Dotb issues so you can continue using it smoothly!** 👌

## 🐛 How to Report a Bug

If you encounter a bug, follow these steps to help us investigate and fix it quickly:

### 1️⃣ Open the Inspection Tool

- **Right-click** anywhere on the **Vinted website** and select **"Inspect"** from the menu.

![How to inspect the page](https://cdn.dotb.io/documentations/troubleshooting-guide-1-inspect.png)

### 2️⃣ Access the Console

- In the **Inspection Tool**, click on the **"Console"** tab.
- You will see error messages related to the issue.

![Console screenshot](https://cdn.dotb.io/documentations/troubleshooting-guide-2-console.png)

### 3️⃣ Take a Screenshot

- Capture a screenshot of the **Console text showing the error**.

### 4️⃣ Send the Screenshot

- Email the screenshot to **hello@dotb.io** or share it on our [Discord](https://discord.gg/zntjpNM9rZ).

📩 **I will review the issue and get back to you as soon as possible!**

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