😵 Troubleshooting Guide

This guide will help you prepare your device for using Dotb and troubleshoot common issues.

🔧 Preparing Your Device for Smooth Performance

To ensure Dotb runs without interruptions, follow these best practices:

  1. Avoid Interrupting Dotb Actions
    → While Dotb is running, avoid interacting with the window to prevent disruptions.

  2. Adjust Sleep Settings
    → Increase your device’s sleep timer to prevent automatic sleep from pausing Dotb’s operations (e.g., sending messages).

  3. Ensure a Stable Internet Connection
    → Dotb requires a reliable connection. Slow internet or simultaneous high-bandwidth activities (like streaming Netflix) can cause performance issues.

🛠️ Basic Troubleshooting Steps

If you experience issues with Dotb, try these quick fixes:

1️⃣ Log Out and Log Back In

  • Logging out and back in can reset settings and resolve common errors.

2️⃣ Close and Restart Your Browser

  • Ensure all browser windows are completely closed before reopening.

3️⃣ Restart Your Device

  • A system restart refreshes all applications and can fix many performance-related issues.

4️⃣ Uninstall and Reinstall Dotb

If problems persist, reinstall Dotb:

  • Go to the Dotb Extension Page.
  • Click “Remove from Chrome” → Confirm “Remove”.
  • Reinstall Dotb by selecting “Add to Chrome”.
    This often resolves persistent issues.

✅ Following these steps should help resolve most common Dotb issues so you can continue using it smoothly! 👌

🐛 How to Report a Bug

If you encounter a bug, follow these steps to help us investigate and fix it quickly:

1️⃣ Open the Inspection Tool

  • Right-click anywhere on the Vinted website and select “Inspect” from the menu.
How to inspect the page

2️⃣ Access the Console

  • In the Inspection Tool, click on the “Console” tab.
  • You will see error messages related to the issue.
Console screenshot

3️⃣ Take a Screenshot

  • Capture a screenshot of the Console text showing the error.

4️⃣ Send the Screenshot

  • Email the screenshot to hello@dotb.io or share it on our Discord.

📩 I will review the issue and get back to you as soon as possible!

🚫 Captcha on Vinted